Shipping Policy
Domestic Shipping
The shipping methods include TTPost and CSF Couriers for orders within Trinidad and Tobago.
A $40 delivery fee is applicable to all domestic orders.
International Shipping
Starpil Wax TT offers international shipping via DHL.
International shipping is calculated upon checkout, based on package weight and destinations, set by the carrier and not Starpil Wax TT.
Shipping Time Frame
We process orders on Mondays to Saturdays, excluding Public Holidays within Trinidad and Tobago.
Please note: We do not ship on weekends.
Once payment is confirmed, your order is processed and shipped the next business day.
Damaged Products or Lost Packages
There is a 7 business day timeframe in which to report that a package is lost or damaged.
All damaged products must be confirmed within 7 business days from delivery.
Shipping Address
Your shipping address cannot be changed after your order is processed.